Human-centered B2B brand identity and logo design for RLL Insurance

RLL

  • Project Details

    Putting a friendly face on multi-family owner insurance.

    Insurance is a vertical traditionally known for being dull, unfriendly, and void of personality. As a specialist helping multi-family property owners mitigate risk through liability waivers, RLL looked and sounded like a typical insurance company. Their full name, Renter’s Legal Liability, was mouthful, and their brand was bogged down by confusing acronyms, messy product offerings, and a corporate feel.

    Our research revealed that RLL’s greatest asset was their small-team atmosphere and human-forward customer service. We set out to simplify their product offering and execute a comprehensive rebrand with a friendly, personality-driven identity (including a literal face in the logo). By putting their people front and center through an integrated brand strategy, we successfully transformed RLL from a corporate entity into a relatable partner—positioning them for growth and new digital marketing initiatives.

    capabilities
    • Brand Identity & Strategy
    • Campaign
    • Creative Direction
    • Digital & Advertising
    • Email & Social
    • Motion
    • Web Development

Putting a friendly face on multi-family owner insurance.

Insurance is a vertical traditionally known for being dull, unfriendly, and void of personality. As a specialist helping multi-family property owners mitigate risk through liability waivers, RLL looked and sounded like a typical insurance company. Their full name, Renter’s Legal Liability, was mouthful, and their brand was bogged down by confusing acronyms, messy product offerings, and a corporate feel.

Our research revealed that RLL’s greatest asset was their small-team atmosphere and human-forward customer service. We set out to simplify their product offering and execute a comprehensive rebrand with a friendly, personality-driven identity (including a literal face in the logo). By putting their people front and center through an integrated brand strategy, we successfully transformed RLL from a corporate entity into a relatable partner—positioning them for growth and new digital marketing initiatives.

Capability
  • Brand Identity & Strategy
  • Campaign
  • Creative Direction
  • Digital & Advertising
  • Email & Social
  • Motion
  • Web Development
Custom brand iconography and visual assets for Renter's Legal Liability
Integrated marketing campaigns and digital advertising for the insurance industry
Integrated marketing campaigns and digital advertising for the insurance industry
Modern Insurtech website design and UX strategy for RLL
RLL Waiver Content
Premium print collateral and corporate stationery design for RLL
Sales enablement materials and marketing one-sheets for professional services
Mobile-first web design and digital strategy for Salt Lake City insurance firms
Project Credits
Creative Direction
Stuart Laybourne
Art Direction
Nick Ketterer
Account Management
Emily Young
Account Management
James Roberts
Web Development
Sean Ward
Agency
Turn Two & Redirect
Client
Renter's Legal Liability
Location
Salt Lake City, Utah
URL
rllinsure.com

With two decades developing results-based creative, our team has many more case studies and project experiences than we can show here. We’d love the opportunity to show more and talk about your specific goals.